Clinic

"High quality affordable osteopathic care"

Clinic

Welcome to the BCOM Clinic

Our osteopathic teaching clinic offers dedicated osteopathic care by clinical Masters students under the supervision of experienced Registered Osteopaths.

BCOM clinic is renowned for affordable   osteopathic care and its unique holistic or naturopathic approach to osteopathy. We offer treatment for many musculoskeletal conditions.

BCOM’s well-established clinic offers approximately 20,000 patient appointments each year. Men, women and children of all ages come to BCOM Clinic for treatment of a wide variety of conditions. We are able to offer an appointment usually within 24 hours of a patient contacting the clinic.

We also offer health screening including fitness assessments, BodPod assessments and bone scans at our research clinics based at our Finchley Road site.

At BCOM, we take a naturopathic approach to health, which means we focus on helping you improve your overall health, as well as your muscle or joint pain.

To book an appointment please contact the Clinic Reception Monday to Friday 9:00 am to 7:00 pm.

Download our leaflet 

  • Naturopathic Osteopathy at BCOM
    • Our philosophy of Naturopathic Osteopathic Medicine focuses on disease prevention by taking into account your unique physical make-up and lifestyle factors such as diet, posture, exercise and stress management.

      Our osteopathic treatment is based on a holistic philosophy which is suitable for a wide range of conditions. Treatment may involve massage and gentle joint manipulation. We also aim to optimise your health with self-care lifestyle advice including diet, exercise, stress management, posture, and hydrotherapy. 96% of BCOM Clinic patients are given self care advice for their condition and 88% are given preventative advice.

      Supporting our patients to enable them to gain the most from their treatment is vital to our ethos. We aim to put you in control of your health and to help you prevent reoccurrence of the problem.

      Patients receive a tailor-made package of care and the gentleness of the treatment makes it ideal for all age ranges, from children to the elderly.

  • Clinic Policies
    • BCOM is committed to the provision of a high standard of care to patients attending its out-patient teaching clinics. Our student practitioners provide care under supervision from qualified and registered osteopaths.

      BCOM welcomes all comments about the services we offer in our out-patient teaching clinics and therefore patients can make comments and suggestions either by submitting  a feedback form in the ‘Feedback box’ available in the clinic reception or by contacting a member of the clinic administration. Feedback from patients is considered by both BCOM clinic administration and the Patient Forum, and appropriate actions are taken.

      We accept and very much regret that on rare occasion the service we give may not be to an individual's satisfaction or expectation. Consequently if you are unhappy with the standard of care you have received we would like to hear about it and recognise that it may be important for you to make a complaint. We take all complaints seriously and have an established process and procedures to deal with complaints in an efficient and timely manner.

      Making a complaint

      1. Informal complaint
        Service Users may be dissatisfied with certain aspects of their visit to BCOM clinic and may prefer to share these concerns informally with their student-practitioner, supervising tutor, clinic reception staff or any member of BCOM staff. It is expected that majority of these cases will be resolved amicably with this informal approach.
      2. Formal Complaint
        If the matter cannot be resolved through informal discussions or the level of dissatisfaction is high, Service Users will be requested to express their dissatisfaction, in writing, to BCOM Clinic Administration.

      Prior to making a complaint, we recommend that you read BCOM’s Complaints Procedure. BCOM’s complaints procedure outlines the process BCOM uses to deal with any patient complaints.

      You may obtain the Complaints Procedure and the Complaints Form either via:

      • By contacting BCOM Clinic Reception. Please ask a member of clinic reception or call 020 7 435 7830 or e-mail appointments@bcom.ac.uk
      • By downloading: Complaint Form
      • By writing to BCOM Complaints Department, BCOM, 120-122 Finchley Road, London NW3 5HR

      If you need any help with any part of this process, please do not hesitate ask any member of BCOM’s Clinic staff who will be happy to help you.

      Data Protection
      BCOM Clinic complies with data protection and access to medical records legislation.
      Download PDF

      BCOM Chaperone Policy
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      Patient record access request form
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      Information for  Patients regarding DataProtection and Request for Access to Patient Notes

      Information for Patients Regarding Data Protection and Requests for Access to Patient Notes

      BCOM Clinic Privacy Notice

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      Patient Record Access Request Form

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Request an Appointment

To book an appointment, please fill in your details below.

The Clinic
BCOM Clinic
6 Netherhall Gardens
London
NW3 5RR
+44 (0)20 7435 7830 appointments@bcom.ac.uk
© The British College Of Osteopathic Medicine 2018 - All rights reserved